There are certain experiences that an end user will have with your service that typically do not evolve or will never need to be repeated or revisited by the same user. Our UC Subject Matter Experts have decades of experience creating the most user friendly guides for these experiences.

We understand that when end-users are ready to learn how to use something, configure something, make something or set something up – they likely aren’t going to search the term “overview”. They want the details. They want the annoying nitty-gritty details and all “gotchas” that might exist from getting started to complicated configurations. We make it quick, easy and straightforward.

Whether you are a seasoned administrator or an end-user, we have a library of helpful resources for best practices and the most common questions. We’ve created these tutorials after years of experience with everything Broadsoft™ and an understanding that information needs to be easily accessible, intuitive, and problem-solving.