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B-Lynk provides custom training and support solutions for unified communications service providers

In the Unified Communications industry, technology comes at you fast. Our UC subject matter experts create and deliver digital support content and provide real-time training on your product. Our solutions are flexible and scalable allowing you to go to market faster and focus on your core business.

End User training

Our training team can be leveraged for customer training, tailored to your end customer’s needs as well as day one support, live Q&A sessions and even chat support. Our subject matter experts can help you seamlessly onboard and train customers no matter how small or large their businesses may be.

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Digital Support

Our catalog of digital support resources includes customizable training videos, user guides, FAQs and tutorials to keep your end-users up to speed on your UC products and features. This enables self service and product adoption for your customers.

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Sales Training

Looking to scale your sales training with eLearning? Our team of solution selling experts and instructional designers will work with you to develop a top-notch customized elearning experience for your sales team. Includes options for LMS integration, hosting and support.

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looking for a fully-managed digital training solution? Introducing:

Introducing the first-ever custom training solution for Unified Communications. With Smart-Lynk, you get:

  • Customized training videos and guides

  • integration capabilities for live trainer webinar services

  • monthly reporting and management tools

  • built in sales demos

The B-Lynk team is incredibly agile and adapts to the evolving marketplace in ways other training solution companies simply cannot.
Their ability to implement cutting edge training solutions that enhance the varied ability of end users is unmatched. Whether through live webinars, recorded training, insightful articles or FAQs, B-Lynk can develop something for all users that will help exceed your needs and help your team and users become experts.

- Michael LiBassi. Product Manager, Verizon Business Markets

some of our clients

Cincinnati Bell

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We are ready to get started and prepare a fully customized proposal with solutions that fit your business' training needs.

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