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Our Team

When you're in the business of supporting technology solutions, expertise matters.

Our team of seasoned professionals bring fresh ideas, unmatched energy, and a "get it done" attitude to crafting training solutions for any software or technology on the market, ensuring an exceptional experience for our clients.

Katie Merrill

Founder & CEO

Melissa Lambert

VP of Training & Digital Services

Client Services

Jackie Catalanotto

Client Services Manager

Joly Lasater

Project Manager

Lourdes Lindenauer

Project Coordinator

Content Services

Jason Cantell

Content Services Manager

Alev Applebaum

Content Writer

Brandon Molina

Instructional Video Designer

Daryl Norfleet

Technical Writer

Kali Farrell

eLearning Developer

Natalie Reger

Digital Designer

Tony Holguin

Digital Designer & Animator

Wendy Weber

Course Developer

Human Resources

Sherrie Simms

Employee Engagement Manager

Sales & Marketing

Jen-Na Hollis

Sales & Marketing Manager

Erin Raitt

Business Development Representative

Training & Chat Support

Alan Cooper

Trainer

Julissa DeMaria

Trainer

Lisa Rouse

Trainer

Veronique Butera

Trainer

Web & App Services

Michael Harrold

Director of Web & App Services

Thomas McClatchie

Product Leader