our team

who makes up the team?

Our team embraces new ideas, we are full of energy and a “get it done” attitude that is carried over to delivering the best possible experience for our customers. When you are in the business of supporting ever-changing technology solutions you have to be able to deliver. You won’t find any stuffy business suits here and email overload is just not accepted in this workplace!

katie merrill

Founder & CEO

Melissa Kohen

VP of Training & Digital Services

Jenna Stenger

VP of Sales

Jackie Bork

Customer Success Manager

    Michael Harrold

    Senior Web Developer

      Tony Holguin

      Digital Designer & Animator

        Joly Lasater

        Sr. Content Manager

          Sherrie Simms

          Office Operations Manager

          Shari Mokhtari

          Trainer Manager

          Julissa DeMaria


          Jim Fennell


          Thomas McClatchie

          Web Designer/Developer

          Daryl Norfleet

          Technical Writer

          Sarry San

          Web Designer/Developer

          Natalie Reger

          Digital Designer

          Jason Cantell

          Content Services Manager

          Erin Raitt


          Alan Cooper


          Rick Ortiz

          Web Designer/Developer

          Ray Warner


          Lisa Rouse


          Heather Ingram

          Technical Lead,
          Cloud Platforms

          Veronique Butera


          Alev Applebaum

          Content Writer

          Kali Cummins


          Brandon Molina

          Instructional Video Designer

          Noor Grewal

          Training Coordinator

          Mason McGraw


          Lourdes Lindenauer

          Project Coordinator

          Jen-Na Hollis

          Sales Coordinator

          Gabriela Rodriguez

          Product Leader

          Casey O’Loughlin

          Content Writer


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