We consider product adoption content a crucial component of marketing and customer support strategy here at B-Lynk. Our content assists your customers in achieving their desired outcomes, reducing churn rates, and increasing satisfaction. It also saves you time and resources by providing self-service support options.

By showcasing real-world use cases and explaining complex concepts in simple short videos, build trust with your potential customers and differentiate yourself from competitors.

Product adoption content is essential for attracting and retaining your customers in the competitive software industry. Let us help you create a compelling customer experience that leads to long-term success.

End-user Video Training


Our bite-size how-to videos allow for product acclimation within minutes and decrease training-related customer service calls. We provide web portal, app, and device training to meet your unique needs. Our subject matter experts create content that will decrease your time spent training your customers, increase your product adoption, and boost customer satisfaction.

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Product Awareness Video Training


At B-Lynk, we offer explainer videos that can simplify complex ideas, display relationships between software system elements, or provide key details on a system's hierarchy. We use these videos as introductions before explaining the "how-to" component of your adoption content.

Our videos utilize animations, infographics, and voiceovers to make information easily digestible. By using explainer videos, you can save time and money on customer support while also improving the overall customer experience. Partner with us to create visually appealing and informative explainer videos that align with your brand voice and message.

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"B-Lynk's training in all its forms (tutorials, open sessions, custom sessions, and on-site training) has been instrumental in increasing our customers' knowledge of our products. They have been patient during development of the material and flexible when dates change at the last minute."

- April Diehl. Spectrum Product Manager

Did we mention Smart-Lynk Includes Getting Started Videos!

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With Smart-Lynk Cloud Services

Your customized and branded training portal can be live in just two weeks – plus, it will come packed full of features and support that educate and empower your team. Including, but not limited to: video training, webinars and automatic monthly reporting. Did we mention that it’s created, customized and managed?

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Contact us to get started today

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(813) 321-1515 

309 S Willow Ave
Tampa, FL 33606
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