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How to videos · PRODUCT marketing · PRODUCT tutorials

B-Lynk offers custom how-to and eLearning instructional style videos that are customized and branded to match your corporate identity. The self-paced, interactive nature of these videos makes this form of training perfect for learning styles at all levels- from introductory to explainer/marketing-style videos. Our content is developed by cloud subject matter experts and are designed by professional digital designers. Couple these videos with our Smart-Lynk service and we will provide a proactive approach to updating your videos based on changes to software means you never have to worry about updating as technology changes.

End-user Video Training

End User Training

Our End User How-To Training Videos and tutorials get your customers acclimated in minutes and decrease those training-related customer service calls. Our software-specific training includes Cisco Webex Calling, Webex Calling for BroadWorks, Webex Contact Center, Metaswitch, odin Portals and other enterprise cloud software. We can provide portal, application and device training to meet your unique needs. Our cloud SME’s create content that will improve your customer’s training experience, increase your product adoption, and improve your customer satisfaction and retention.

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Sales and product Video Training

Sales & Product Training

Using Rapid eLearning and M-Learning techniques, our elearning Sales Training empowers your sales teams by providing an interactive and measurable online learning experience. Through guided and self-paced education programs, your sales teams will be ready to sell… fast! Our solution selling approach to UC sales training will ensure that your team is ready to face new challenges and opportunities with knowledge and self-confidence.

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Product Awareness Video Training

Product Marketing Videos

Let’s face it – Your product might seem a little complicated to the average Joe, but Our Product Awareness Videos help simplify the often complex service and/or product you are marketing in a fun, fast paced 30-90 second clip.

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Types of Video Content

Now more than ever, your customers need to learn how to leverage your UC features to ensure they don’t miss important phone calls and that their employees know how to work from home using your UC features and applications.  Our How-to video library includes topics such as:

  • How to place a video call
  • How to retrieve your voicemail remotely
  • How to forward your main phone number
  • How to modify your Auto Attendant 

Our Getting Started videos will also kick start your customer end users by showing them how to get things set up right, the first time.

"B-Lynk's training in all its forms (tutorials, open sessions, custom sessions, and on-site training) has been instrumental in increasing our customers' knowledge of our products. They have been patient during development of the material and flexible when dates change at the last minute."

- April Diehl. Spectrum Product Manager

Did we mention Smart-Lynk Includes Getting Started Videos!

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With Smart-Lynk Cloud Services

Your customized and branded training portal can be live in just two weeks – plus, it will come packed full of features and support that educate and empower your team. Including, but not limited to: video training, webinars and automatic monthly reporting. Did we mention that it’s created, customized and managed?

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