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Featured image for “Microsoft Teams Enhanced Calling Training & Support with Operator Connect”

Microsoft Teams Enhanced Calling Training & Support with Operator Connect

MS Teams Operator Connect program provides an opportunity for service providers who become part of the program to help both current and new customers enhance the existing MS Teams experience, reduce redundancy, and increase efficiency. For service providers looking to maintain existing customer relationships and potentially find new business from…
Featured image for “Upskilling and Reskilling with Effective Training & Support”

Upskilling and Reskilling with Effective Training & Support

The 2021 Deloitte Global Human Capital Trends survey found that executives identified the ability to adapt and re-skill as the top-ranked item to navigate future disruptions. How do cloud comms service providers support this growing need? Learn about some current trends and how B-Lynk training and support can help.…
Featured image for ““How Do We Scale the Customer Experience?”: A Look Into 2022 Trends”

“How Do We Scale the Customer Experience?”: A Look Into 2022 Trends

While GIFs were once the hallmark of internet memes and fun marketing graphics, they’ve now evolved into a usable form of media for complex instructional content that can help businesses explain how-tos in a more digestible, visual way. Using GIFs as an alternative to video to explain your product or…
Featured image for “How GIFs Can Help Ease the Burden of Constant Product Updates”

How GIFs Can Help Ease the Burden of Constant Product Updates

While GIFs were once the hallmark of internet memes and fun marketing graphics, they’ve now evolved into a usable form of media for complex instructional content that can help businesses explain how-tos in a more digestible, visual way. Using GIFs as an alternative to video to explain your product or…
Featured image for “Training End Users on Your Networking Hardware Products”

Training End Users on Your Networking Hardware Products

Today’s ever-changing software and applications for communication and collaboration seem exciting and impressive, but the networking hardware essential to these solutions is often overlooked. The reality is, without these physical products in place, none of the cloud communications tools your users rely on day in and day out would be…
Featured image for “Localization Solutions Made Easy”

Localization Solutions Made Easy

Most agree that remote collaboration is here to stay. So it’s more important than ever that no matter who uses your product or where they are from, they can find training and support in a language native to them. Failing to provide product marketing, or training and support solutions in…

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