Language of Success: The Role of Localization

To be a successful CPaaS provider, your customers must have positive experiences with the solutions developed from your products. If you want end-users to understand how to use your products to achieve their goals, you must give them effective adoption content.

Streamline Your Support Content with B-Lynk’s Video Solutions

To be a successful CPaaS provider, your customers must have positive experiences with the solutions developed from your products. If you want end-users to understand how to use your products to achieve their goals, you must give them effective adoption content.

Reshape Your Team: Upskill for Modern Challenges

To be a successful CPaaS provider, your customers must have positive experiences with the solutions developed from your products. If you want end-users to understand how to use your products to achieve their goals, you must give them effective adoption content.

Adoption & Support Content for CPaaS Products

To be a successful CPaaS provider, your customers must have positive experiences with the solutions developed from your products. If you want end-users to understand how to use your products to achieve their goals, you must give them effective adoption content.

Kick Off 2023 Sales Efforts With a Bang

With 2023 sales kickoffs just around the corner, now’s the time to get effective training in place to equip your sales teams with the intimate knowledge of the product itself but also of the value and function of the product for its users.

B-Lynk’s sales eLearning courses can train UC and cloud communications sales teams to be more effective than ever in 2023 by highlighting what the products solve for over just features. With this knowledge and understanding, your sales teams will better communicate these use cases and the direct value of your solution to potential customers, closing more deals.

5 Ways to Set Your Team Up for Success in 2023

Ready or not, 2023 is just around the corner. Planning your product roadmap today can set you up for success in the coming year. But as trends and behavior in the UC industry shift, so must planning strategies.

Through our conversations with service providers and resellers throughout the industry, we’ve been able to gauge new trends for 2023 and we’re sharing our top tips and resources to set your team up to achieve these goals.

Help Ensure Your Customers Can Weather the Storm

As much as we wish they weren’t, natural disasters are a part of life. We learned this all too well recently when Hurricane Ian made landfall as a Category 4 storm just south of our headquarters in Tampa.

Thankfully, we were prepared. Having the right plan in place can make a world of a difference and those plans should include communication planning and expectations for both employees and customers. We’re sharing some ways we leveraged UC tools when Hurricane Ian threatened our Florida team and some benefits that UC Cloud Tools can offer your customers during disaster recovery.