Digital Content Developer

Cisco IP Phones

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The Digital Content Developer will be responsible for writing “how -to” focused audio scripts and creating user friendly web based help guides to support various BroadSoft, Cisco and Cloud UC applications, portals and devices.

Duties and Responsibilities

With their customer experience focus and understanding of Cloud UC end user audience, the Digital Content Developer will:

  • Write audio scripts to be used for video production, leveraging their BroadSoft product and end user experience. Instructions should be explained in a simple, fresh, user friendly way. Think Apple.
  • Manage production timelines with voice over talent and communicate to the design team.
  • Update existing audio scripts and modify when new application releases are available.
  • Convert existing mulit-page User Guides in to short, simple help topics.
  • Capture and edit screenshots to be used in help guides.
  • Support content developers on multi-language projects.

Preferred Qualifications

  • Experience with the BroadCloud platform.
  • Experience with BroadSoft’s CC-One product.
  • Experience working directly with business end users of the BroadSoft products.

Required Qualifications

  • Extensive experience with BroadSoft’s UC-One applications, IP Phones, Broadworks or BroadCloud Group Level Services.
  • Tech saavy… who isn’t?
  • Must be a good active listener.
  • A curious, self-starter.
  • Organized and not afraid to ask questions.
  • Proficient in all Microsoft applications and G-Suite.
  • Driven, energetic and ready to be a part of a fast growing company!


  • Tampa Bay area – FL

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We are constantly adding new members to our team. Please check back regularly for updates and new openings.

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