Knowledge base

GSC: Generic Support Center

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JESSE – Or GSC: Generic Support Center, is an extensive collection of documents and tutorials on the Broadsoft™ platform, designed and written for training and support purposes. Every (and any) relevant piece of documentation exist there readily available for users and administrators alike.

Can I view some samples?

some of the documentation
-for both administrators and end-users-
found on this extensive knowledge base include,
but is not limited to:

Getting Started Videos

We know that learning a new platform can be daunting at first, so we’ve created these short videos to show you simple things you can do to get yourself up and running. Our videos will walk you through how to set up a voicemail, reset your voicemail password, forward my phone to another line, and much more. If you’re new to Broadsoft™ , this is the place to get started.