VoIP Business is Booming: How Training Solutions Can Help You Handle the Surge of New Customers


After weathering through an average industry growth rate of –1.9 percent between 2015 and 2020, the VoIP industry has seen a monumental increase just this year. Due to COVID-19 stay-at-home orders and increased remote working, VoIP revenue has seen a whopping 8.3 percent growth rate in 2020 alone.

Despite current economic conditions that have strained many companies and industries, the VoIP business is booming. As a result, many firms are dealing with a surge of new customers.