5 Critical Elements of a Sound Onboarding Strategy for Cloud Calling Customers

Creating a happy customer with empowered, self-sufficient users that can effectively leverage the technology you provide requires a sound onboarding strategy. To accomplish this, there are several critical elements to consider from which you can build a strategy to best support your customers and ultimately improve their satisfaction.

“How Do We Scale the Customer Experience?”: A Look Into 2022 Trends

Office workers gathered at table with computers and laptops

While GIFs were once the hallmark of internet memes and fun marketing graphics, they’ve now evolved into a usable form of media for complex instructional content that can help businesses explain how-tos in a more digestible, visual way.

Using GIFs as an alternative to video to explain your product or train and support your end users can be a faster and more affordable way to keep up with product updates.