With so much of the current workforce distributed or working from home today, meeting virtually has become necessary—for conferences, meetings, and even training.
Virtual training can be recorded or live, but live virtual training offers the benefits of real-time interaction and engagement that pre-recorded sessions can’t provide.
Live virtual training can set your users up for success by putting them in a digital classroom environment where they can talk directly to an expert on your product offering, ask questions, and review topics as needed to ensure a solid understanding.
In this article, we’ll take a look at some practices to make live virtual training successful and how B-lynk’s expert cloud services trainers can meet your live virtual training needs.
Benefits of Live Virtual Training vs. Webinar
Earlier, we briefly mentioned the advantages that live virtual training offers that pre-recorded versions (or webinars) can’t hold a candle to.
Where live virtual training provides real-time engagement, a webinar’s engagement solely relies on the participants. It’s easy to mentally log out of a webinar if the content isn’t particularly interesting, and there’s no way to get participants back on track without physical supervision, which is not possible for most remote work environments.
Another benefit to live virtual training is the ability for participants to ask questions and get answers quickly. If they don’t understand something, they can get clarity right away from the trainer themselves rather than write down their question and hunt for the answer from someone else long after training, as they would have to with a webinar.
Finally, live training gives facilitators the ability to go back over bits of information and review challenging parts to ensure the users feel confident using the full range of features and capabilities your product offers before the session ends.
Best Practices for Live Virtual Training
As you can see, live virtual training can be a powerful tool to speed up user adoption – but it still needs to be a high-quality session for it to be effective. Let these live training best practices guide you as you develop a live training program:
Rely on high-quality, seasoned trainers.
Your live training facilitators need to be seasoned experts in the field so they can speak to the topics with confidence and experience. Additionally, they should be comfortable hosting live virtual trainings and familiar with strategies to keep participants interacting and engaged in an e-learning environment.
Use visual elements to complement instruction.
It’s always best to enrich your verbal instruction by pairing it with visual components to convey your message better. Our collective global attention span is decreasing due to the abundance of information available today – with so many things demanding our attention, humans can only focus on one thing for a short time. Visual elements like infographics, videos, and photos are great ways to capture and keep attention for a more extended period of time.
Use various learning strategies.
It’s critical to shake things up a bit when training your users by employing various learning strategies in the lesson. Through tactics such as quizzes, reviews, audience questions, and more, you can keep the content varied enough to reach the various learning types that the audience is made up of.
Keep learning blocks short.
Use the principles of micro-learning to break up your training sessions into smaller learning blocks so your audience can digest the information bit by bit and mentally transition from one topic to the next.
Get Expert Live Virtual Training With B-Lynk
B-Lynk’s live virtual training services are designed to help you provide an outstanding customer experience during product implementation. Our live training sessions can get your users up to speed both quickly and efficiently by working virtually with our expert trainers in real-time.
We’re proud to offer customized training for your product offering and brand with tailored sessions to meet your specific training needs. In this way, we act as an extension of your users’ onboarding experience.
You can also schedule recurring sessions if you want to reinforce topics learned with focused sessions on items such as “How to Manage Users and Services as an Administrator” or “How to Use Your Cisco 7800 Phone”.
All of our live virtual trainings are facilitated by UC and cloud technology experts who know the content deeply and have been teaching audiences similar to yours for years.
You can trust that your users are in good hands with B-Lynk live virtual training. Contact us to get started or request more information about our customized and recurring live training sessions.