Frequently Asked Questions


We’re sure you might have a few questions along the way, so we’ve compiled a list for you. Take a look or give us a ring if you can’t find what you’re looking for.

Yes, in fact we can even change the color of the player and text in the menu to match the branding requirements for your company.

This is dependent upon the level of customization you require.

Yes, in fact we can do our videos in up to 142 different languages!

If you do not subscribe to Smart-Lynk you own a license to the output file (.html or .html5). If you are a Smart-Lynk customer you will receive access to the videos from your Smart-Lynk Portal.

If you are a Smart-Lynk customer, they will access the videos from your Smart-Lynk Portal.

No. We work with all kinds of software!

Work with your Product Management and Marketing team to develop the content so it represents your unique offering.

No. We work with all kinds of software!

It’s simple. Let us know what should be updated, we’ll provide you with a quote and get you a revised version of the video.

Great question! Depending on the feature or service that you are looking for, we may have an existing template. However, we do customize each of our videos to some degree.